OBJECTIVE:

Software developement firm in Silicon Alley seekd to have a business to consumer web site to offer its toolbar offering in an innovative fashion. The site is to be the place for all downloads of the product and will collect user information and contain a support section for current customers to report errors, bugs, and other support type questions.

INVOLVEMENT:

Assisted in site navigation developement as well as all programming and data collection for the site. I Built the support section which included bug tracking and reporting, software updates, collecting user-specific problems, and knowlege base management.

ENVIRONMENT:

Scripting: ASP | Database: MS SQL 7 | Web Server: IIS | Server OS: WIN NT